Shipping Information
Everything you need to know about shipping and delivery
Shipping Rates
All orders within South Africa are charged a flat rate of R 150.00 for shipping, regardless of order size or weight.
Delivery Times
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons, processing may take up to 3 business days.
Shipping Time
Once your order is shipped, delivery typically takes 3-7 business days within South Africa, depending on your location.
Total Delivery Time
You can expect to receive your order within 4-9 business days from the date of order confirmation.
Shipping Methods
Standard Courier
We use reliable courier services to deliver your orders safely and securely. You'll receive a tracking number once your order ships.
Pickup Available
For customers in select areas, we offer pickup options. Please contact us to arrange a pickup location and time.
Order Tracking
Once your order has been shipped, you'll receive an email with your tracking number and a link to track your package.
If you haven't received your tracking information within 3 business days of placing your order, please contact us at orders@sentinelwellness.co.za.
Important Notes
- •Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or courier delays.
- •Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- •For EFT payments, orders will only be processed after payment confirmation is received.
- •If you need to change your shipping address, please contact us immediately after placing your order.
Have questions about shipping? We're here to help!
Contact Us