Shipping Information

Everything you need to know about shipping and delivery

Shipping Rates

Standard Shipping (South Africa)R 150.00

All orders within South Africa are charged a flat rate of R 150.00 for shipping, regardless of order size or weight.

Delivery Times

Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons, processing may take up to 3 business days.

Shipping Time

Once your order is shipped, delivery typically takes 3-7 business days within South Africa, depending on your location.

Total Delivery Time

You can expect to receive your order within 4-9 business days from the date of order confirmation.

Shipping Methods

Standard Courier

We use reliable courier services to deliver your orders safely and securely. You'll receive a tracking number once your order ships.

Pickup Available

For customers in select areas, we offer pickup options. Please contact us to arrange a pickup location and time.

Order Tracking

Once your order has been shipped, you'll receive an email with your tracking number and a link to track your package.

If you haven't received your tracking information within 3 business days of placing your order, please contact us at orders@sentinelwellness.co.za.

Important Notes

  • Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or courier delays.
  • Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • For EFT payments, orders will only be processed after payment confirmation is received.
  • If you need to change your shipping address, please contact us immediately after placing your order.

Have questions about shipping? We're here to help!

Contact Us